The 'Shared files' and 'Support files' are file manages for two distinct directory trees.

Using the Shared files page, all files in the File-transfers directory tree are listed and can be managed. These file include all recent configuration backups (in /previous) and all OS-repository files in their vendor-based directory names (/os/<vendor>).
Individual job files will not be listed here.

Main Article Shared files

From the this page, file maintenance on the “User directory” tree can be performed. The /users tree is intended for end-users wanting to store (and share) their files on the system, the documentation tree is intended to general shared files.

The /scripts directory is intended to upload custom (e.g. python3) scripts for use in scenarios.

Main Article Support files