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LDAP: couldn't connect to LDAP server

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guides:faq:faq_topics [2019/12/24 14:16] bdorlandtguides:faq:faq_topics [2019/12/24 14:16] (current) bdorlandt
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 +===== FAQ topics =====
 +
 +**Q** I'm logged in the GUI but can't see the grids.\\
 +**A** You are trying to use the FQDN while the application is set to using the IP address or the other way around. Run ''yce_setup.pl'' and set DNS resolved to either yes/no, depending on your environment.
 +
 +**Q** After logging in nothing is shown at all.\\
 +**A** Make sure you are allowed to access the NetYCE system using either TCP port 80/443 and port 8080. See: [[guides:reference:connection_matrix|YCE Connection matrix]]
 +
 +**Q** Where do I find the latest patches and licenses? \\
 +**A** [[https://wiki.netyce.com/doku.php/downloads:system_updates:system_updates | Patches and licenses]]
 +
 +**Q** Can't access the GUI, showing ''<nowiki>{{ version }}</nowiki>'' \\
 +**A** Make sure you've run '[[maintenance:general:tools:net_setup.pl|net_setup.pl]]' as root, '[[maintenance:general:tools:yce_setup.pl|yce_setup.pl]]' as 'yce'-user.
 +  - verify all processes are running using 'go ps'
 +  - if mysql is not running, execute: mysql_repair.sh as 'yce'-user
 +  - execute 'go up' for the remaining processes
 +  - Make sure all necessary ports are reachable, [[guides:reference:connection_matrix|connection matrix]]
 +
 +{{:downloads:gops.png?nolink |}}